Communication Tips: Focused Emails
Focus the content of your emails.
When sending an email, try to deal with only one topic at a time. If you’ve ever sent an email with several questions that all require responses and received an answer to just one of the topics, you know how typical it is for the individual on the receiving end to think they’ve answered you… and then potentially delete the original email. It’s ok to ask more than one question in one email as long as it all pertains to the same general topic. The problem comes when you are dealing with several different subjects. From the recipient’s standpoint, they may feel overwhelmed by all the topics vying for their attention in that one email. This frustration can lead to putting your email on the back burner or even permanently ignoring it.